What Is Business Process Outsourcing? A Plain-English Guide

BEGINNER’S GUIDE TO BUSINESS PROCESS OUTSOURCING (BPO) What Is Business Process Outsourcing? A Plain-English Guide Definition of Outsourcing: Outsourcing is the practice of hiring a third-party firm – independent of your company – to take responsibility for performing services and creating goods that are traditionally handled by your direct employees. If you’re new to outsourcing, …